PITTSFIELD, Mass. — Due to software upgrades, the City of Pittsfield's Building Inspector's Office permitting system, PermitEyes, will be temporarily unavailable beginning at 3 p.m. on Friday, March 22 through Sunday, March 31.

 

Beginning on Monday, April 1, the new version of PermitEyes will be live for the Building Inspector's Department.

 

The new PermitEyes 20/20 program will be an upgrade to the current permitting program with an entirely new look and feel aimed at making the process more user friendly. Applicants will be able to view and track the progress of their application from the PermitEyes homepage as it goes through the approval process.

 

To move all the data from the current site to the new site, the permitting system for the Building Inspector's Department will be unavailable during this transition period. No permit applications will be accepted online and all communication including inspection requests will need to be made by calling the office at (413) 499-9440 or by emailing mmatarazzo@cityofpittsfield.org or kkrzynowek@cityofpittsfield.org.

 

If a new permit is required during this time, residents are asked to call the Building Inspector's Department or visit their office at 10 Fenn Street, Mezzanine Level to file a paper application.

 

Payment will be accepted in the form of cash or check payable to the City of Pittsfield.

 

The new site will be accessible on Monday, April 1. No permitting systems for other city departments will be impacted during this transition.

 

Those who are currently a PermitEyes user and have the site bookmarked, the existing link will take them to the new site where they can log in and conduct their business as usual.