Kohl's Cuts Ribbon on Lenox LocationBy Brittany Polito, iBerkshires Staff
12:15PM / Friday, November 04, 2022 | |
 The new Kohl's was constructed next to Marshalls in the The Center at Lenox. |
Store manager Christine Bujanow prepares the sales floor before Kohl's grand opening
LENOX, Mass. — Store employees cut the ribbon on the Berkshire's newest retail store on Friday.
Centrally located on Pittsfield Road, Kohl's hopes to meet the local demand for shopping options while providing personable customer service. The small format department store had a soft opening on Sunday before its official debut at the end of the week.
This is the first Kohl's to open in Berkshire County. The closest stores are in Springfield and in Colonie, N.Y.
Manager Christine Bujanow said the store was brought to the region to offer more diversity in products and give residents another place to shop.
"We hope for amazing success and people in the community that really love to shop here and just have a great time here, make it feel more like a family store rather than a corporation just because we are a smaller style," she said.
"To make sure that everyone is just treated with the utmost greatest customer service that we can provide and hospitality."
There are currently 50 associates on staff and with the holiday season approaching, the store is looking for seasonal employees.
Bujanow has been with the company for over a decade and has worked in five different stores.
The building is new construction next to Marshall's. Employees were able to come in at the end of September, taking about a month to prepare the sales floor for opening.
Kohl's carries a number of brands including Nike, Under Armor, Adidas, Champion, and in-store-exclusive brands such as Sonoma Goods for Life, LC by Lauren Conrad, and Simply Vera by Vera Wang.
It also offers electronics, Amazon products through a partnership, and Fitbit health and fitness monitors.
All products are also available online and shoppers can opt for in-store pickup to avoid shipping fees. If the item is in the store's inventory it can be picked up within two hours.
"I'm super excited and waiting years for this," said one customer who did not wish to give her name. She described the store as having "mini versions" of Kohl's housewares departments.
But she thinks company "dropped the ball" by failing to include a jewelry counter or Sephora counter. There's another cosmetics outlet in the area that "could use a little competition," she said.
She hopes that Kohl's will listen to customers and consider adding those missing departments.
Along with excited customers, company leadership came to the store to mark its opening day.
"I am absolutely thrilled that we're here in the Berkshires," Boston-Albany District Manager Sarena Bearce said.
"Our store is beautiful. we're very, very excited to be here and we cannot wait to be a bigger part of the community."
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