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Berkshire Visiting Nurse Association Earns Patient Satisfaction Award
02:00PM / Tuesday, September 19, 2023
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PITTSFIELD, Mass.  — The Berkshire Visiting Nurse Association has been recognized by Strategic Healthcare Programs (SHP) as a "Superior Performer" for achieving an overall patient satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2022 calendar year.
The annual SHPBest award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
"SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve", said Kevin Vogel, President of SHP.
"We deeply value our skilled and compassionate staff at the Berkshire VNA, and we are proud that this team has been nationally recognized for the excellent care that they provide to patients in our community," said Darlene Rodowicz, President and Chief Executive Officer of Berkshire Health Systems.
"Our clinicians at the Berkshire VNA are proud of the care they provide to our community, and this honor is truly deserved," said Priti Shah, Administrative Director of the Berkshire VNA. 
Read more about the SHPBest awards program, including methodology and award recipient lists at
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