PITTSFIELD, Mass. — The Department of Public Services and Utilities shared the following update Tuesday regarding the water system involving the Ashley Treatment Plant causing discolored water in the south and east areas of Pittsfield.

 

The source of the problem at the Ashley Treatment Plant has been identified. The reservoir outlet to the treatment plant experienced a sudden increase in turbidity levels, which exceeded the plant's processing capability.

 

Due to the quick and efficient response from the city's Water Treatment and Distribution Crews, the issue has been contained and all water delivered to residents has remained within safe drinking parameters.

 

Implications and Recommendations:

 

The water may appear cloudy for the next 2 to 4 hours. City crews will be flushing the system in the affected areas to minimize the impact. The city recommends running tap water through the faucets in sinks to help clear the water in the system.

 

If you notice your water is cloudy or discolored for longer than 4 hours, please contact the Water Division at 413-499-9339.

 

Additional updates will be shared as necessary.